Shipping policy

Service Delivery Policy

Green Tours CR provides tourism and travel-related services. We do not ship physical products.

Reservations, confirmations, tickets, service instructions, and other booking information are delivered electronically through our website, email, WhatsApp, or another communication method agreed with the customer.

Tours and Activities

After booking, customers receive confirmation of the reserved service.

Depending on the activity, the confirmation or subsequent coordination may include:

  • Date and scheduled time

  • Meeting point or pickup location

  • Pickup time

  • Number of participants

  • Guide or operator information when applicable

  • Instructions or requirements for the activity

Some operational details may be confirmed closer to the service date when they depend on park schedules, weather, transportation logistics, or other operating conditions.

Private Transfers

Private transportation services are provided on the date, route, and approximate time confirmed with the customer.

Customers are responsible for providing accurate pickup and drop-off locations, passenger information, and relevant flight or hotel details when required.

Pickup times may be adjusted when necessary due to traffic, road conditions, flight changes, ferry or boat schedules, or other operational circumstances.

Boat Transportation

Boat tickets and private boat transportation are travel services and are not physical products.

Confirmation is provided electronically.

Customers should have their reservation information available on the